Terms and conditions
Draft for the new site. Updated from the current policies and awaiting approval from Bouquet Cyprus.
1. Who we are
Bouquet Cyprus (“we”, “us”) runs this website, an online shop for flowers and gifts. We don’t make the bouquets ourselves: our partner florist in Nicosia makes up every order.
- Trading name: Bouquet Cyprus
- Registered name: Panayiotis Panayi
- VAT number: not VAT-registered
- Registered address: Achaion 51, 2334 Lakatamia, Nicosia, Cyprus
- Email: Bouquetcyprus@gmail.com
- Phone: +357 9998 5253
2. Orders
Place an order on this website with accurate details for yourself and for the delivery.
By ordering, you confirm that the information you give is correct and that you are entitled to make the purchase.
We deliver in Nicosia, Larnaca, Famagusta, Limassol and Paphos districts.
Each bouquet is hand-tied and may vary slightly from the photograph depending on which flowers are in season. The overall style always stays true to the design.
3. Prices and payment
Prices are in euros. A delivery fee is added at checkout: €6.50 in Nicosia district and €20.00 in Larnaca, Famagusta, Limassol and Paphos districts.
Payment is taken by Stripe on its secure payment page; your card details never reach this website. We start on an order only once payment is complete.
4. Delivery
Choose a delivery date at checkout, up to three months ahead. For delivery the same day, order by 17:30. Orders after 17:30 are delivered the next day at the earliest. Delivery times are estimates and can change with traffic, weather or other circumstances. Full details are on the delivery page.
5. Changes and cancellations
You can change or cancel an order within 1 hour of placing it, as long as the florist has not started preparing it. Once the florist has started, we can’t change or cancel it. Contact us as soon as possible with any request. See cancellations and refunds.
6. Refunds
We don’t usually refund an order that can’t be delivered because the delivery details were wrong or the recipient was unavailable, unless the mistake was ours. If a bouquet arrives damaged or isn’t delivered, contact us straight away at Bouquetcyprus@gmail.com and we’ll look into it and put it right.
7. Liability
We are not responsible for indirect or consequential loss arising from using the website, or for delays caused by traffic, weather or other things outside our control. Our liability for an order is limited to its value. Nothing in these terms limits your rights as a consumer under the law of Cyprus.
8. Your responsibilities
Give accurate personal and delivery details, and use the website lawfully.
9. Privacy
Our privacy policy explains how we collect, use and share your personal data.
10. Content
The images, text and logos on this website belong to Bouquet Cyprus or our partners. Please don’t copy or reuse them without written permission.
11. Changes to these terms
We may update these terms. Changes are posted here with a new effective date.
12. Law
These terms are governed by the laws of the Republic of Cyprus.
13. Contact
Questions about these terms: Bouquetcyprus@gmail.com.