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Privacy Policy

A legal disclaimer

Effective Date: 1/11/2025

Bouquet Cyprus (“we”, “us”, or “our”) operates [www.bouquetcyprus.com] (“Website”), an online platform for ordering flower bouquets. We do not make the bouquets ourselves; orders are fulfilled by our partner florists. This privacy policy explains how we collect, use, and protect your personal information in Cyprus.

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1. Information We Collect

When you place an order or use our Website, we may collect:

  • Personal Information: Name, email, phone number, delivery address

  • Order Information: Products ordered, delivery instructions, delivery date

  • Payment Information: Credit/debit card or third-party payment details (processed securely)

  • Technical Information: IP address, browser type, device information, cookies

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2. How We Use Your Information

We use your information to:

  1. Process and fulfill orders through our partner florists.

  2. Communicate with you about your orders (confirmation, delivery updates).

  3. Improve our Website and services.

  4. Comply with legal obligations.

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3. Sharing Your Information

Your information may be shared only with:

  • Partner Florists: To fulfill your order

  • Payment Processors: To process your payment securely

  • Authorities: If required by law

We do not sell or trade your personal information.

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4. Cookies and Tracking

We may use cookies to improve functionality, track analytics, and personalize your experience. You can disable cookies in your browser, but some parts of the Website may not work properly.

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5. Data Security

We take reasonable measures to protect your data, including secure payment processing and encryption where possible.

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6. Data Retention

We retain personal and order information only as long as necessary to fulfill orders, comply with legal requirements, and handle customer service needs.

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7. Your Rights

Under Cyprus/EU law, you have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at [your email].

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8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

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9. Contact Us

Email: bouquetcyprus@gmail.com

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